Steinfurt

We are happy to provide IT field service for you via our ticketing system. We have experience in the following industries:

• Retail (Hypermarkets/Supermakets)
• Clothing-Strores
• Gas Stations
• Oil Industry
• Chemical Industry
• Car Rental Companies
• Cafés
• Car Dealerships
• Data Centers
• und many more

We carry out all your IT rollouts according to your specifications. Your advantages:

• Experienced IT technicians
• Coverage of Northwest Germany
• Individual pricing negotiation
• Fast and reliable execution
• Well-equipped technicians (including ladders, cordless screwdrivers, drills, and much more)

• Hardware repairs of servers (e.g., in data centers)
• Installation and replacement of servers (e.g., in data centers)
• Hands-on and feet-on support for servers (e.g., in data centers)
• Experienced with Securepoint, PureStorage, Flash Array, Flash Blade, Hewlett-Packard (Nimble & Alletra), and many more
• Integration of NAS servers for centralized data storage

• Professional installation of DSL, cable, or fiber optic connections
• Setup and configuration of routers, switches, and firewall systems
• Support during provider changes for a seamless transition
• Fast identification and resolution of internet problems (if not provider-side)
• Creation and configuration of network folders for easy file access
• Setup of network-enabled printers for wireless printing
• Setup of secure and stable wireless networks
• Optimization of Wi-Fi coverage for maximum range
• Integration of powerline adapters for a reliable connection via the electrical wiring
• Troubleshooting and performance optimization of existing systems
• Implementation of effective security measures against internet threats
• Repair and installation of network components in data centers
• Recommendations for secure passwords and encryption methods

IT Full Service: Are you looking for an IT support technician for your company premises who will make regular on-site visits? Then we are the perfect partner for you. We take care of all IT needs for your employees and your company. This includes hardware management, hardware replacement, software installation and troubleshooting, device staging, network troubleshooting, and much more. If you have your existing ticketing system, we are happy to work with it.

PC Doctor: Do you have an IT problem and need fast help? Whether you're an individual or a business, we're here for you. Whether it's hardware or software, we'll take care of it. Our services include PC upgrades, software installations, troubleshooting, hardware replacement, operating system installation, data backup, data recovery, network and internet support, PC migration, and much more. We can also handle minor tasks remotely.

• Professional repair of laser and dot matrix printers from all manufacturers
• Fast resolution of problems such as smearing, stains, or paper jams Regular maintenance to prevent breakdowns
• Use of high-quality original spare parts for optimal results
• Professional installation of your new printer
• Installation of the necessary drivers and software
• Configuration of the printer according to your specific requirements
• Setup of network printers and print servers
• Certified partner of Kyocera, Lexmark, OKI, and HP
• Manufacturer-specific expertise for professional support

We conduct customized IT training for your company or for you as an individual:

• Development of a training plan tailored to your goals
• Consideration of industry-specific requirements and software
• Flexibility regarding group size, timeframe, and training location
• Training by experienced instructors with practical experience
• IT security and data protection for the responsible handling of information
• Effective use of Office applications for productive work
• Illustrative case studies and exercises for sustainable knowledge transfer
• Interactive training methods for maximum learning success
• Comprehensive course materials for further study and follow-up
• Cloud and server applications for location-independent collaboration
• Official confirmation (certificate) of acquired knowledge for each participant

Advertising Screens: Do you want to equip your shop window or storefront with an advertising screen to display your own advertisements? We are the right partner for you. We create the perfect advertising screen tailored to your needs. Our advertising screens feature remote support, allowing you to conveniently adjust the advertising content from your computer.

Operator Panels: We have experience installing and repairing operator panels, for example, in car dealerships, travel agencies, etc. While we don't manufacture operator panels ourselves, we can provide purchasing recommendations and handle the installation if needed.

Discover the possibilities of a reliable and flexible communication infrastructure for your business. Our experienced team supports you in planning, installing, and optimizing your telephony solution, allowing you to focus on your core business.

• Expert consultation on the advantages of modern technologies
• Careful planning and installation of systems
• Installation of IP phones
• Setup of SIP accounts for internet telephony
• Troubleshooting and adjustments for connection problems
• Professional cabling for optimal connection quality
• Consultation on the possibilities of virtual telephone systems
• Installation of analog telephony technology if required

Our staff possesses in-depth knowledge of POS systems in the retail sector. For example:

• Installations and repairs of POS workstations (including self-checkout and hybrid systems)
• Installations and repairs of Magellan scanners
• Installations and repairs of scales (repair authorization including registration with the Weights and Measures Office)
• Installations and repairs of EC card payment terminals Installations and repairs of shopping cart counters (EKWK)
• Installations and repairs of self-checkout camera systems (HySAK)
• Installations and repairs in the back office (back office servers, etc.)
• Installations and repairs of EAS systems
• Installations and replacement of access points
   

We install surveillance cameras from various manufacturers and develop a customized security concept for you.

• Outdoor Cameras (Wireless)
• Outdoor Cameras (Wired)
• Indoor Cameras (Wireless)
• Indoor Cameras (Wired)
• Standalone Cameras (Cloud or SD Card Storage)
• Cameras with Recorders

Installation, maintenance, and support of Egardia alarm systems for residential or commercial properties.

Alarm systems starting from €249.

The Egardia alarm system (manufactured in the Netherlands) offers a wide range of features:

• Wireless burglary protection
• Alerts you immediately in case of an alarm
• Operates with the Egardia Basic Service (€0.00/month) or the Egardia Security Service (€8.95/month)
• Expandable at any time
• Operable via app, keypad, or key fob
• Arming and partial arming options
• Pet-friendly motion detectors (No false alarms from pets)
• Includes built-in siren (104 dB) and emergency power supply

Do you urgently need a device to work? Simply rent one from us. Our laptops and tablets come equipped with the following software: 

• Windows 10
• OpenOffice
• Thunderbird
• Panda Internet Security with a valid license (antivirus program)
• Adobe Acrobat Reader

Upon request, we can also install other software for you. Since you will be working with a restricted user account, you cannot install software yourself. We will create a separate user account for you and delete it upon its return. This will also delete all your personal data.

Our shop and workshop are located at Fürstenstraße 4 in Steinfurt. You can easily bring your devices in for repair or browse our small shop. We stock most common IT hardware, including:

• Cables of all kinds
• Interface cards
• PC power supplies
• RAM
• Wi-Fi and other network components
• PCs
• and much more 

Please make an appointment in advance, as we are often out on service calls and not always on-site.

Every company is obligated to provide a safe workplace for its employees. Therefore, the German Social Accident Insurance (DGUV) mandates that portable electrical equipment undergo regular electrical testing in accordance with DGUV Regulation 3.

We conduct these tests for you using state-of-the-art measuring equipment. This allows you to receive the test reports digitally as PDFs, saving paper and providing a clearer overview. Our personnel are certified for these tasks.